FAQs • Riley County Police Department, KS • CivicEngage

What does this have to do with Ring?: We are proud to partner with Ring to make sharing videos with RCPD easier. Ring’s Neighbors app gives us a platform to better engage and inform you. This is another social avenue where you can reach out to RCPD, so we can work together for safer neighborhoods. Using the Neighbors app, we are able to request video footage from you in the case of an active investigation. The process is the same as stated prior — we make the request, and you get to choose to share or decline. The choice will always be yours. You can also opt-out of all future requests if you do not want to be contacted again.

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Citizen Programs / Services - Safe Cam: A Community Watch Program

1. If I sign up, do you have access to my camera?: No. We never have access to your camera unless you give us access. We also only have the access you provide. If you want us to watch a certain portion, that is the portion we have access to. If you want to provide an entire video, that is what we will view.

2. Will you be watching the live stream?: No. We do not have any instant access or access to live streams or cameras. This program is 100% voluntary. A person can choose at any time to participate or to decline participation. There is no pressure either way. We respect and value your privacy. We want to work together with the citizens of Riley County to solve and reduce crime. Keeping Riley County safe is incumbent upon all of us. We devote our lives to this mission but rely on the public’s help.

3. I want to help but don’t want my information in the public. What do I do?: Your information is confidential. We will never disclose your information with other members of the public. We will only use the information you provide to us to contact you if there is a crime in your area to request any video footage you may have. We will not share your information with members of the public.

4. What does this have to do with Ring?: We are proud to partner with Ring to make sharing videos with RCPD easier. Ring’s Neighbors app gives us a platform to better engage and inform you. This is another social avenue where you can reach out to RCPD, so we can work together for safer neighborhoods. Using the Neighbors app, we are able to request video footage from you in the case of an active investigation. The process is the same as stated prior — we make the request, and you get to choose to share or decline. The choice will always be yours. You can also opt-out of all future requests if you do not want to be contacted again.

5. Is Ring going to be giving you access to my cameras?: No. We make the request but you get to choose to share or decline. The choice will always be yours. You can also opt-out of all future requests if you do not want to be contacted again.

6. How will you contact me?: We will contact you using the methods you provide. We can also reach out to you through the Ring Neighbors app if you are signed up. Dependent on the circumstances of the crime, we will do our best to contact registered camera owners during convenient day hours.

7. What types of crimes will you contact me about?: There is not a specific type of crime we will be requesting video footage for. We take all crime seriously and hope to apprehend and prosecute people breaking the law.

8. Does Project Safe Cam account for privacy?: Yes. This program is not active surveillance or for police to check on routine things occurring in neighborhoods. All information is housed in a secure database. We do not have direct access to your private video system, just a way to contact you to request to view the footage. It is normal for officers and detectives to reach out to the public for assistance with video or pictures of areas where crime has occurred to gather evidence. Project Safe Cam allows us a quicker way to determine if there is video evidence and gives us a method to contact the owner to request to view the footage.